At Cricex, we understand that sharing personal information is a matter of trust. This Privacy Policy explains exactly what data we collect when you use cricex-jit.com, why we collect it, how it is stored securely and what rights you have over your own information. We've written it in plain language so you actually know what you're agreeing to.
Every Pakistani player who registers on Cricex trusts us with personal and financial information. Here is how that trust is protected at every layer of the platform.
Every connection between your browser or app and cricex-jit.com is encrypted with TLS 1.3 — the same standard used by major banks. Data in transit is unreadable to anyone intercepting the connection. Sensitive account data at rest is protected by AES-256 encryption on Cricex servers.
Cricex never stores your Easypaisa PIN, JazzCash MPIN, NayaPay credentials or card numbers on our servers. Payment transactions are handled directly by the relevant payment processor. Cricex receives only a transaction reference confirming a successful deposit or withdrawal.
Access to Cricex user data is restricted to staff who need it to perform their role — account support, compliance and fraud prevention. All staff with data access operate under confidentiality obligations. Access logs are maintained and reviewed regularly on the Cricex platform.
Cricex does not sell, rent or trade your personal information to third-party advertisers or data brokers. When you register on Cricex, your data is used to operate your account and improve the platform — nothing else. We will always tell you clearly if this policy changes.
Cricex collects only what is actually needed. We don't ask for data we have no reason to hold. Registration requires your name, date of birth, mobile number and payment method — not your employment history or social media profiles. Data minimisation is a core design principle at Cricex.
You can request that Cricex delete your personal data at any time, subject to any legal obligation we have to retain certain records (such as financial transaction history for anti-money-laundering compliance). All deletion requests are processed within 30 days of receipt.
This Privacy Policy applies to cricex-jit.com and all services offered under the Cricex brand, including sports betting, casino games, virtual sports, live cricket scores and all associated platform features. When this policy refers to "Cricex", "we", "us" or "our", it means the company that owns and operates the Cricex platform.
Cricex is the data controller for all personal information collected through cricex-jit.com. This means Cricex determines why and how your personal data is processed. If you have questions about how your data is handled, contact us directly at support@cricex-jit.com.
This Privacy Policy is written in English and applies to all registered and unregistered users of the Cricex platform regardless of which device, browser or application they use to access it.
Cricex collects personal data in the following categories. We collect only what is necessary for the purposes described in Section 4.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number | Registration & KYC verification |
| Contact Data | Mobile number, email address, residential address | Registration |
| Financial Data | Payment method type, transaction reference, amount in PKR | Deposit & withdrawal |
| Usage Data | Bets placed, games played, session duration, login times | Platform use |
| Technical Data | IP address, device type, browser, operating system | Automatic — all visits |
| Communication Data | Support chat logs, email correspondence | When you contact Cricex |
| Verification Documents | CNIC scan, utility bill, selfie photograph | KYC on first withdrawal |
What Cricex does not collect: We do not collect your Easypaisa PIN, JazzCash MPIN, NayaPay password, bank account login credentials or payment card CVV/full card number. These are handled entirely by the respective payment processors and are never transmitted to or stored on Cricex servers.
Cricex collects personal data through several channels depending on how you interact with the platform.
Cricex uses personal data for clearly defined purposes. We do not use your data for purposes beyond what is listed here without first notifying you and, where required, obtaining your consent.
Cricex processes personal data only where there is a lawful basis to do so. The basis depends on the type of data and the purpose for which it is being processed.
Cricex does not sell or rent your personal data to any third party. We share data only in the following limited circumstances, and only to the extent necessary for the specific purpose.
Cross-border transfers: Some of Cricex's service providers operate infrastructure outside Pakistan. Where data is transferred internationally, Cricex applies appropriate safeguards including contractual clauses that require overseas processors to handle your data to standards equivalent to those described in this Privacy Policy.
Cricex retains personal data for as long as is necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations. The table below summarises our standard retention periods.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & identity records | 5 years after account closure | AML legal obligation |
| Financial transaction records | 7 years | Financial regulation compliance |
| Betting & game history | 3 years | Dispute resolution & responsible gaming |
| Support communications | 3 years | Quality assurance & dispute evidence |
| Technical & usage logs | 13 months | Security & fraud monitoring on Cricex |
| Marketing preferences | Until opt-out or account closure | Consent management |
When the retention period expires or your data deletion request is approved (subject to legal obligations), Cricex permanently deletes or irreversibly anonymises the relevant data.
Cricex applies industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. These include the following.
Despite these measures, no internet-based platform can guarantee absolute security. If you suspect unauthorised access to your Cricex account, contact support@cricex-jit.com immediately and change your password.
Cricex uses cookies — small text files stored on your device — and similar tracking technologies to make the platform function correctly and to understand how it is used. Here is a straightforward breakdown of the types Cricex uses.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using Cricex, but some features may behave differently.
You have clear rights in relation to the personal data Cricex holds about you. Here is what you can request and how to do it.
Request a copy of all personal data Cricex holds about you. We will respond within 30 days with a complete data export.
Request correction of any inaccurate or incomplete personal data on your Cricex account. Update basic details directly in your account settings.
Request deletion of your personal data where Cricex no longer has a legal reason to hold it. Subject to mandatory retention obligations for financial and AML records.
Request that Cricex temporarily stops using your data while the accuracy of the data or the legitimacy of processing is under review.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.
Object to Cricex processing your data for direct marketing purposes at any time. Opt-out links are included in all Cricex marketing emails.
How to exercise your rights: Send a request to support@cricex-jit.com with the subject line "Privacy Request". Include your registered mobile number or email address so we can identify your account. Cricex will respond within 30 days. Identity verification may be required before processing certain requests.
Cricex is strictly for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under 18 years of age. All registrations require an age declaration and are subject to identity verification to confirm the minimum age requirement is met.
If Cricex discovers that personal data has been collected from a person under 18, the account will be closed immediately, all funds — including any winnings — may be withheld pending investigation, and all personal data associated with the underage account will be deleted as quickly as legally possible.
If you believe a person under 18 has registered on Cricex, please report this immediately to support@cricex-jit.com so we can investigate and take appropriate action promptly.
Cricex reviews and updates this Privacy Policy periodically — typically when there are changes to the services we offer, the data we collect, or applicable legal requirements. The "Last Updated" date at the top of this page shows when the most recent revision was made.
When material changes are made to this Privacy Policy, Cricex will notify registered users via email at least 7 days before the changes take effect. Continued use of the platform after the effective date of the updated policy constitutes acceptance of the revised terms.
You can always access the current version of the Cricex Privacy Policy at cricex-jit.com/privacy-policy. Previous versions are available on request from support@cricex-jit.com.
If you have any questions, concerns or requests related to this Privacy Policy or to the personal data Cricex holds about you, please get in touch using the details below. Our team is available 24/7 and aims to respond to privacy-related queries within one business day.
